FAQ

Meeting Room Screen
1.What are the types and sizes of Somai meeting room touch screen products?

Soomai conference touch screen 8 series have 10.1 inch, 14 inch, 18.5 inch, 21.5 inch, 27 inch, 32 inch; 9 series have 18.5 inch, 21.5 inch, 27 inch, 32 inch, 43 inch, 55 inch, 65 inch, 70 inch.

2.How many types of strip displays are available?

Soomai meeting booking light band display has two models are 10.1 inch, respectively, Rmeeting Alien Alien and Rmeeting 8101 DS, Alien is left and right on the three side of the light band, 8101DS is a circle of light band screen.

3.Do you accept customized meeting touch screen products?

Accept custom, but custom products are generally more expensive than the existing products.

4.Does the display support embedded wall mounting?

All can be flush mounted.

5.What standards are supported by the mounting brackets?

10.1" support VESA 75 x 75, 14~32" or more support VESA 100 x 100 mm

6.Is it acceptable to accept third-party touch screens for conference display terminals?

In general, it is not recommended to use third-party touch screen with our software, if special circumstances, you must use third-party products, you need to consult with sales, if the workload involved need to charge a reasonable customization fee.

7.How to power the Somai meeting room displays, all support POE power?

10.1 inch can use POE power supply or 12V adapter power supply, 14 inch can use POE adapter power supply or 12V adapter power supply, 14 inch above to 32 inch use 12V adapter power supply, 32 inch above use 220V power supply.

Meeting Room Terminal Software
1.How do I install the Rmeeting meeting booking application?

Rmeeting meeting booking application APK file is a standard installation APP application, you just need to receive the APK file, insert it into the USB port of your device with a USB flash drive, find the corresponding APK file in Android Explorer, and double click to install it.

2.How do I open the terminal configuration box?

Go to the Rmeeting terminal application and click on the top left corner four times in a row to bring up the configuration box.

3.How do I configure the server address on the terminal?

Enter the Rmeeting terminal application, open the configuration box and fill in the address and port of the meeting reservation server system in the server address field according to the displayed format, e.g.: http://rmeeting.somaicloud.com:80

4.Where is the device code?

Enter the Rmeeting terminal application, open the configuration box, and the character displayed in the "Device Code" column is the device code used to bind the device. For example, 12:34:43:56:65:76

5.Error page appears on terminal connection?

Enter the Rmeeting terminal application, check whether the network is properly connected to the server, whether the server address is filled in correctly, and whether the device code backend is properly bound.

6.Why is the icon spinning in the middle of the interface?

A spinning circle means there is a delay in the network and the request is waiting for the request server data.

7.Custom UI for terminals?

Soomai Rmeeting booking meeting terminal software UI support customization, if the provided terminal UI does not meet the demand, you can provide your own UI design plan, we cooperate with the modification, but the terminal function is limited to the current terminal all functions. The terminal function items include booking meeting, canceling meeting, extending meeting, ending meeting early, clock, weather forecast, scrolling subtitles, signing in, etc.

8.How do I find the terminal main system (Android) settings option configuration?

Open the configuration box, click Exit, and click the Settings gear icon on the main interface. You can configure the time and date of the system, WiFi network, Ethernet network to set static ip, turn on and off the navigation bar, etc.

9.How do I set up a WiFi network?

Open the configuration box, click Exit, click the Settings gear icon on the main interface, go to System Settings, find the WiFi item to configure the network password, etc.

10.How to configure Ethernet network?

Open the configuration box, click exit, click the settings gear icon on the main interface, enter the system settings, if you use Ethernet dynamic acquisition, plug and play; if you configure static IP, find the "More" item, click on it to see the "Ethernet" item, click into it. Modify the Ethernet mode to static address, fill in the relevant parameters.

11.How do I set the system date and time?

Follow step 7 to enter the system settings, find the "Date and Time" item, click to set the date, time, time zone, etc.

12.No installation prompt pops up when I click on the updated APK when updating the USB drive?

Check whether the apk installation package suffix is ".apk", if the suffix name is tampered with, you need to rename it to the correct format (e.g. "rmeeting1.1.55.apk").

Rmeeting Meeting Booking Matchmaking
1.Can the meeting booking system be embedded in our OA system?

Rmeeting meeting system can be embedded in your enterprise OA system, considering that embedding in your enterprise OA does not require secondary login, we can dock with your system for a single sign-on SSO.

2.Our OA system already has a meeting booking module, do I need to add a meeting room display?

Yes, you only need to interface with our system, you can communicate with our engineers.

3.Our company has a mobile version of the coworking platform, do we need to embed meeting appointments

No problem, you can embed our appointment page into your mobile app to avoid multiple logins and the need to dock SSO.

4.What functions are supported by Somai's external interface for meeting booking?

Our meeting booking interface involves adding, deleting and checking of meeting rooms, adding, deleting and checking of meetings, adding, deleting and checking of people, adding, deleting and checking of organizations...

5.Does Somai support importing people and organization information from AD domain for meeting booking?

Must support。

6.Does Somai support personnel authentication from AD domain control for meeting booking?

Fully supports authentication from AD domain personnel, so that your user password does not have to be stored in our system.

7.Does Somai meeting booking system support capturing people and organization information from HR syst

Support direct interface with HR system to capture the personnel and organization information in HR system, no matter your system is WebAPI, or WebService, or database table, etc., all support

Rmeeting-Meeting booking and video meeting, central control, access control docking
1.We need to install access control in our meeting room so that only those who booked the meeting can

Yes, you can install our QR code/IC card or face access control meeting sign-in and open the door, only the booking meeting personnel and attendees can enter the meeting room 15 minutes before the meeting starts and during the meeting by swiping the QR code, card or face.

2.Can the meeting booking system be interfaced with the central control system?

Rmeeting meeting booking system can be docked with the central control system, before docking, please tell us the phone number of your docked central control brand technicians, we come to communicate directly.

3.What functions does Somai access control card / QR code device support?

Support brush QR code to determine whether access to the meeting room, support brush IC card to determine whether access to the meeting room, can control access control power used to open the door.

4.What information is needed to interface Somai with third-party access control devices?

Tell us the brand and model of the access control you use, and the contact information of the technician.

5.What help do I need from Somai to interface with a video meeting vendor?

Requires video meeting vendors to provide API interfaces for video meeting booking and cancellation.

Rmeeting-Meeting booking system management platform
1.How does the system audit mechanism work?

System configuration audit level, low level users submit meetings or audit passed to the previous level audit, only level by level audit, level 1 users audit passed after the meeting takes effect.

2.Do I need to review how the meeting room is configured?

The administrator enters System->System Management->Meeting Room Management->Select Meeting Room->Property Configuration->Does it need to be reviewed.

3.Meeting rooms can be booked for time slots, free time settings?

The administrator goes to System->System Management->Meeting Room Management->Select Meeting Room->Property Configuration->Set Time.

4.How are the services configured in the meetings?

The administrator goes to System->System Management->Service Management, Meeting Room Management->Meeting Room Service QR Code.

5.How to sign in for the meeting?

User mobile number sign-in, Wecom , terminal touch screen sign-in.

6.What channels does the meeting system support for message alerts?

Support email message alert, cell phone SMS alert, WeCom message alert and pinned message alert.

7.What are the types of meeting reminders?

Meeting reminders include: meeting booking reminder, meeting pre-check-in reminder, meeting check-in reminder, meeting pre-release reminder, meeting release reminder, meeting end reminder, sending sign-in sheet reminder after the meeting, submitting review reminder, review reminder, rejecting meeting application reminder, service reminder...

8.What are the aspects of meeting statistics?

Rmeeting booking statistics are divided into overall statistical analysis, statistical analysis of meeting rooms, statistical analysis of departments, statistical analysis of people, and statistical analysis of personnel points...

9.Can meeting rooms be managed by different organizations and how can they be shared between different

Rmeeting bookings can be managed by different organizations for meeting rooms, or shared between organizations for meeting rooms.

10.How is the meeting room visible to a class of role players?

Create a class of roles in the meeting booking management platform, such as audit team, and then you can select the role as audit team in the visible scope of the meeting room.

11.Does the meeting room support service booking and meeting room resource filtering?

Support service booking, service can be customized in the management platform, and meeting room resources can also be customized in the management platform.

12.Can I check the meeting room booking information by pasting QR code at the entrance of the meeting r

You can paste QR code at the entrance of the meeting room and scan the QR code to check the meeting room booking information and can make a quick booking

13.Our company often has some audits or R&D using the meeting room for a long time, does the meeting ro

Yes, the system has a long-term occupancy management configuration function.

Meeting booking environment and deployment
1.What system do I need to install a meeting booking?

Windows 2008 Server or above

2.What is the server configuration needed to install a meeting booking system?

At least 2 cores 2.6G, 8G RAM, 100G hard drive

3.What additional third-party software is required for Rmeeting meeting bookings?

.net framework 4.5,MySQL

4.Can meeting appointments be deployed remotely?

Can be deployed remotely, recommended with Microsoft Remote Desktop or Teamviewer

5.Which department of the company needs to cooperate to install the meeting reservation system?

Usually requires the support of the IT or technology department and the administration or HR department of the company

How to add a meeting booking app to your corporate WeChat
1.What are the advantages for companies to build their own meeting booking application in Wecom?

The first integration of enterprise WeCom authentication login, so the application in WeCom is login-free; the second can integrate the WeCom address book; the third self-built application server in the enterprise's own private server, data security is guaranteed

2.How to build my own meeting booking application in the Wecom management backend?

Wecom provides a special enterprise WeChat management platform, which allows you to build your own applications in the management platform.

3.What is the necessary information needed for a meeting booking system to integrate corporate WeCom p

Please provide the CorpID, AgentId of the application, Secret, Token and EncodingAESKey to Somai by following the steps in the manual.

4.Why don't some employees have a meeting booking application module?

Ask your enterprise WeCom administrator if configuring the scope of the application is visible to give you access to this application.

5.Why some employees have a meeting booking module in WeCom , but when they enter it, it prompts "This

Generally, if you have just joined WeCom and the administrator has given you visible access to this application, it will take a few minutes for the system to synchronize with the meeting booking system, so please wait a few minutes.

How to add a meeting booking app to your Ding-Talk
1.What are the advantages for companies to build their own meeting booking app in Dingtalk?

The first integration of the Dingtalk authentication login, so the application in the Dingtalk is login-free; second can be integrated with the nail address book; third self-built application server in the enterprise's own private server, data security is guaranteed

2.How to create my own meeting booking app in the nail management backend?

Dingtalk provides a dedicated Nail Management Platform, where you can build your own apps.

3.What is the necessary information needed to integrate pinned people and organization information in

Please provide the CorpID, AgentId of the application, Secret, Token and EncodingAESKey to Somai by following the steps in the manual.

4.Why don't some employees have a meeting booking application module?

Ask your enterprise's Dingtalk administrator if configuring the application scope is visible to you for this application.

5.Why some employees have a meeting appointment module in Dingtalk, but when they enter it, it says "T

Generally, if you have just joined Dingtalk and your administrator has given you visible access to this application, it will take a few minutes for the system to sync with the meeting booking system, so please wait a few minutes.

Meeting room space sensor
1.How to power the meeting room space detection equipment?

POE power supply

2.How big is the meeting room space detection equipment?

216.86*138.09*28.34mm(L*W*H)

3.Meeting room space detection equipment is generally installed to where?

Fixed on the ceiling

4.What range of activity can an infrared detector head typically detect?

Different infrared probe can detect the range is not the same, the general situation is 8 square meters

5.Where is infrared detection usually installed?

Recommended to install to the entrance and cover to the meeting table

Meeting sign-in
1.What are the forms of meeting sign-in?

QR code, IC card, terminal touch screen, Wecom, Dingtalk , face recognition

2.What information do I need to submit for face sign-in?

Need to submit a positive face picture

3.How do I export the meeting check-in data report?

You can search for the corresponding meeting in the "meeting check-in" module of the meeting booking management background and export the data table; you can also send the check-in data report to the meeting booker by email 10 minutes after the meeting.

4.Will the meeting sign-in sheet be sent out automatically after the meeting?

A check-in data report can be emailed to the meeting booker 10 minutes after the meeting.

5.If I don't sign in for a meeting, can I release the meeting resources after 15 minutes?

With policy configuration, you can support that no one will sign in after 15 minutes and will release meeting resources for a configurable time.

Face recognition gates
1.Can face recognition gates be used with all gates?

Yes, our face recognition gate control module supports both switching and Wegen protocol interfaces, so it supports all the gates on the market today.

2.How does the face recognition gate machine control the gate switch?

Interface via switch or Wegan protocol.

3.Can face recognition gates be integrated with visitor systems?

Can be integrated with visitor systems.

4.What should I pay attention to when installing face recognition gates?

Avoid direct sunlight on the face recognition gate camera as much as possible

Face Recognition Access Control Attendance
1.Can face recognition access control machines be used with all access locks?

Yes, Somai face recognition access control is a switch signal

2.How to control the access control lock switch by face recognition access control?

Control the door lock by switching the power supply of the access control signal

3.Can face recognition be used for employee clock-in and clock-out?

Yes

4.What should I pay attention to when installing face recognition access control?

Try to avoid direct sunlight face recognition access control camera

Somai Digital Signage Systems
1.Our company is located around the world, can internal communication information be published and pus

Yes, information can be distributed to every screen, whether scattered around the world or globally, as long as the network is connected.

2.What functions are used to publish information within a company?

Company news, guided route devices, performance information, employee interaction, personnel announcements, on-demand training, emergency alerts, promotions and outreach, social media push, community events

3.Can I purchase only Somai information distribution system without purchasing display equipment?

Yes, we can configure the player box for use with a monitor or TV.

4.What environment is needed for the installation and deployment of Somai information distribution sys

Requires Windows 2008, 2-core CPU, 8G RAM, 100G hard drive

5.Can the Soomax information distribution system manage the display by region and account?

Can be managed by region and sub-account.

6.Can Somai's information distribution system manage screens of different sizes?

The information distribution system can manage screens of different sizes, resolutions, and dimensions.

7.Is it possible to publish programs with interactive touch content in Somai information distribution

Somai information distribution system has strong interactive capabilities and can edit interactive content, such as animation, event response, various plug-ins, etc.

8.What contents and modules are supported by Somai information distribution system?

Support material upload, content creation, template management, device management, device control, publishing management, statistical analysis, log management, system management, etc.

推动和创新
自2014年公司成立以来,作为我们市场的先驱者,Somai每年在研发上投入超过30%的收入,继续打造市场上集成度高、功能全、用户友好的智慧办公空间解决方案。
全球布局
您可以在全球找到Somai的产品,总部位于中国北京,在上海、深圳、武汉、成都、重庆、美国硅谷设有办事处,无论您身在何处,都能提供响应式服务。
领导市场的技术
Somai始终秉承自主研发的道路,不管是办公门禁通行管理,还是会议室管理,Somai都使用了自主研发的外星人系列和黄金眼系列终端产品,得到广大客户一致好评。
有经验的交付
作为一家智慧办公全方位服务提供商,我们必须充分了解您在办公空间环境面临的挑战。Somai的销售咨询和技术支持交付团队有着丰富的经验,确保我们提供的解决方案能够有效解决您的办公空间的难题。
Want to know more?